Bc89 Privacy Policy — How Your Data Is Kept Secure

01 Introduction & Purpose

Bc89 is an international online gaming and betting platform providing safe and trusted entertainment to users in Bangladesh. We believe your privacy is a fundamental right, which is why bc89's privacy policy is built on complete transparency.

The purpose of this privacy policy is to inform you about what personal data bc89 collects, why it is collected, how it is used, and what rights you have. Our privacy policy is built in accordance with international data protection standards.

By creating an account or using the bc89 site, you agree to this privacy policy. We promise your data will never be sold or shared with third parties for unnecessary purposes.

02 What Data We Collect

Bc89 collects two types of data — information you provide directly and information collected automatically.

Directly provided information

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential Address
• National ID (NID) or passport number (for KYC verification)
• Mobile banking number (Mobile Banking, Nagad, Rocket)
• Transaction history and amounts

Automatically collected data

03 Use of Data

Bc89 uses your data only for the specific purposes outlined below. Before any use, we always ensure it is consistent with this policy.

• Account Management: Completing registration, verifying identity, and keeping your account secure.
• Transaction processing: Processing deposits and withdrawals accurately.
• Service improvement: Analyzing user behavior to make the platform better.
• Security Assurance: Preventing fraud, money laundering, and illegal activity.
• Contact: Delivering important updates, bonus offers, and support services.
• Legal Compliance: Complying with applicable laws and regulations.
• Responsible Gaming: Identifying addiction risks and providing timely support.

We never sell your data to advertising companies or send marketing messages without your consent.

04 Data Sharing Policy

Bc89 follows one guiding principle — Your data is never sold. However, your data may be shared in the following limited circumstances:

Authorized Sharing

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket — used solely to process transactions.
• Game Providers: Contracted game software providers — for managing gameplay operations.
• KYC Verification Service: Third-party identity verification providers — used solely for the verification process.
• Legal Authorities: Where required by court order or government directive.
• Anti-Fraud System: Certified anti-fraud services.

All third parties listed above are contractually bound to uphold bc89's privacy standards. They are not permitted to share your data with anyone else.

05 Data Protection Measures

Bc89 protects your data using industry-leading security technology. Our security framework is built in multiple layers, so if one layer is breached, the others remain intact.

• SSL/TLS Encryption: All site traffic is secured with 256-bit SSL encryption.
• Data Encryption: All stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Additional OTP verification at account login.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Regular penetration testing is conducted by third parties.
• Access Controls: Only authorized personnel can access specific data.

06 Cookie Policy

Bc89 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features of the site.

07 Data Retention Period

Bc89 does not store your data indefinitely. Each category of information has a defined retention period.

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction records: A minimum of 5 years to comply with financial regulations.
• KYC Documents: 5 years after verification, or longer if required by law.
• Log files: Typically 90 days; up to 1 year for security investigations.
• Marketing Information: Deleted immediately upon withdrawal of consent.

Once the retention period expires, your data is securely and permanently deleted. You may also request deletion before the period ends.

08 Your Rights

You have several important rights under bc89's privacy policy. To exercise any of them, please contact our support team.

Bc89 will respond to rights requests within 30 days of receipt. Complex cases may take up to 90 days.

09 Child Protection Policy

Bc89 strictly does not provide services to anyone under 18. We do not collect or store any data relating to minors.

• Age verification is mandatory at the time of registration.
• If a user is suspected to be a minor, their account is suspended immediately.
• Parents or guardians of minors may request the deletion of their data.
• Bc89 follows international industry standards for child protection.

If you suspect a minor is using bc89, please notify our support team immediately.

10 Third-Party Services & Links

The bc89 platform may integrate various third-party services, such as game providers, payment systems, and analytics tools. These third parties may have their own privacy policies.

• Bc89 is not responsible for the privacy practices of third parties.
• Payment gateways such as Mobile Banking, Nagad, and Rocket operate under their own privacy policies.
• Game software providers are required to sign a confidentiality agreement with bc89.
• We recommend reading a site's privacy policy before following any external links.

Bc89 regularly reviews its agreements with third parties to ensure your data remains protected at all times.

11 Policy Changes & Updates

Bc89 may update this privacy policy from time to time. We will notify you of any significant changes.

• You will be notified via your registered email or SMS before any significant changes take effect.
• You will be informed at least 14 days before any updated policy takes effect.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• Previous versions of the policy are available from support upon request.

The date of the most recent update will always be shown at the top of this page. We recommend reviewing this policy regularly.

12 Contact & Complaints

For any privacy-related questions, concerns, or requests, please reach out to bc89's dedicated support team. We're always here to help.